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The list below is a cross section of the services provided by Marsha and her associates.
If you feel your requirements are not met from these outlines give us a call. We will help you have your needs met from either one of our associates or by referral to one of the many businesses in our network.
Administration
- Secretarial Services
- Invoicing
- Marketing Response
- Diary Organisation
- Design and development of systems
Assignments
Books
Theses
- Ascertaining the parameters to which the assignment/thesis has to be formatted / structured as per the particular University/TAFE (spacing, footnotes, bibliography etc. )
- Agreeing to the timeframe for completion
- Consulting with the client on suggested format and how improvements could be made if required
Correspondence
- All business personal and general correspondence
Reports
Specifications
- Project
- Product
- Job
- Contract Specification
Standard Forms
- Defining requirements for layout
- Consulting with the client on suggested format and how improvements could be made if required
- Agreeing to the timeframe for completion
Desktop Publishing
Newsletters
Brochures
PowerPoint Presentations
- Define requirements for layout
- Consult with the client on suggested format and how improvements could be made if required
- Agreeing to the timeframe for completion
Databases
- Definition of requirements and establishment of database /s
- Maintenance of databases
- Data entry
- Reports
- Data export / import
Direct Mail
- Discuss with client desired outcomes
- Design and develop a database to suit their requirements
- Composition of letter (newsletter etc.) for mailing
- Scanning and placement of graphics (signature, picture, logo’s, etc.) for placement in document
- Collation and folding of information to be placed into envelope
- Posting.
Spreadsheets
- Setup and design of spreadsheet for various specific applications e.g. formulas for print out and reporting (tables, pie charts etc.)
CD Copies
- Produce copies of promotional information on CD
- Copy data, documentation, and files to CD
Dictaphone
- Transcribe from Mini, Micro or Standard Cassette to the format of your choice (Word, Powerpoint, Excel, Publisher)
- Emailing of completed transcript t to client
Remote Dictaphone
- Receive transcription by electronic means
- Transcribe to the format of your choice (Word, Powerpoint, Excel, Publisher)
- Emailing of completed transcript t to client
E-mail Management
Fax Service
- Reception of forwarded Email traffic
- Allowing clients to use Marsha Lake Secretarial Services e-mail address and fax number
- Screening
- Forwarding by phone, fax ,SMS
- Respond on behalf of clients
- Managing emails and placing into folders for storage, and or burning files onto CD
- Redirecting emails to other parties
Envelopes
- Printing out of personalised envelopes by laser printer for direct mail
- Scanning and placing of return address and / or company logo onto envelope
Labels
- Printing out of standard labels for mailing purposes
- Designing and printing out of ‘specialised labels’ with or without logos
Laser Printing
- Correspondence
- Assignments
- Reports
- Specifications
- Envelopes
Resumes / Letters
- Define requirements with client of input and format of resume
- Design the resume
- Assist in writing letters to prospective employers
- Agreeing to the timeframe to be completed
Scanning
- Signature for placement into letter
- Pictures / Logos for placement into letter, report, newsletter etc
Document conversion to PDF
- For printers – completing desktop publishing document etc and converting to PDF for printing purposes
- Transferring documents by email
- Large Files - sent by email or transferred to CD
Diary/Appointment Management
- Setting up spreadsheet
- Advising client of appointment etc.
Internet Research
- Research of particular requirements on the Internet
- Printing out of pages where required
- E-mailing summaries and content
Transition Training
- Assisting clients to be more familiar with the workings of a computer by giving simple training examples, to allow them to work more effectively
Web-site Content Management
- Administration of web-site content i.e. adding/deleting of information and updating content
Personal Assistant Services
- Coordinating with senior personnel on implementing systems to be incorporated into the business
- Working independently and making decisions for the company when senior personnel are not in the office
- Assisting with travel arrangements, advertisements etc.
- Drafting of letters, newsletters
Word Processing
- Transcribing notes and documents into final copy
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